In this episode of BOFH, the Bastard Operator from Hell gives the new Boss a tour of their deliberately dysfunctional content management system, which uses nightly AI re-tagging to scramble documents beyond recovery. The system is beloved by staff precisely because it makes any document effectively disappear, shielding people from accountability and deadlines. The episode ends with the BOFH revealing he has conveniently stored his own contract — which exempts him from having to find documents — in the CMS itself.